Back-Office Support That Doesn't Feel Outsourced.
Data entry, CRM, freight paperwork, and NDIS admin — handled by a dedicated offshore team, at 40 to 60 percent less than a local hire.
Managed from Melbourne, VIC — delivered by our dedicated team in Bangladesh. Same-day communication. Australian business hours.
SME & SMALL BUSINESS
Scalable Back-Office Outsourcing for
Australian SMEs
Data entry, inbox management, CRM, accounts support and more — skilled offshore talent, costing 40-60% less than hiring locally.
Back-Office Support Built for
Australian Trucking
From POD processing to freight invoice reconciliation — your dedicated offshore team handles the paperwork while you keep the wheels turning.
Compliant Admin Outsourcing for
NDIS Providers
NDIS-compliant admin support. We handle the administrative workload for NDIS providers so your team can stay focused on participants.
Built for NDIS providers who need PRODA and PACE claims handled accurately by a team trained on the NDIS Practice Standards.
What We Do
Freight, CRM & NDIS Back-Office Services
From document management to data processing — specialised back-office support for NDIS providers and Australian transport operators.
POD & Docket Processing
Fast, accurate processing of proof-of-delivery and dockets, so nothing holds up invoicing.
Freight Invoice Reconciliation
Match invoices against contracts and PODs to catch discrepancies before they cost you.
CRM & Inbox Management
Keep your CRM current and your inbox under control, without hiring another admin.
NDIS Claims Support
Accurate, timely claims processing so your team can focus on participants, not paperwork.
Why Maximus
Why This Model Works
Most BPOs are either too generic or too distant. We built Maximus with Australian-managed oversight and industry-trained offshore teams — so you get specialist support without the specialist price.
Expert Team
Vetted, trained specialists — not a call centre pool. Every team member is dedicated to your account, not shared across dozens of clients.
Cost Optimization
Reduce operational costs by 40–60% without quality compromise.
Secure & Compliant
Strict data-handling protocols and confidentiality agreements on every engagement, with processes built around Australian privacy expectations.
Scalable Solutions
Start with one process, one person — scale up as your volume grows, with no lock-in contracts.
Our Tech Stack
Software We Use
We operate inside your existing systems — no migration, no retraining, no disruption.
Start With a 2-Week Pilot
Every engagement begins with a structured trial on one workflow. Evaluate our speed and accuracy before committing to a monthly plan.
Latest from the Blog
NDIS compliance updates and back-office cost insights from our team.
NDIS Providers Have Days to Prepare: New Integrity Laws Take Effect 27 August 2026
The NDIS Amendment (Securing the NDIS for Future Generations) Act 2026 gives providers very little runway — here's what changes and how to get ready.
Read more → NDIS ComplianceNDIS Is Changing in 2026: What the New Rules Mean for Your Back-Office
The NDIS is going through its biggest compliance overhaul in years. Here's what's changing and how it affects your admin operations.
Read more → Cost EfficiencyHow Much Does an NDIS Admin Person Actually Cost?
A full breakdown of what an in-house NDIS admin hire really costs versus outsourcing — with real figures.
Read more →