Last Updated: July 2026
- Introduction
These Terms & Conditions (“Terms”) govern the use of the website and services provided by Maximus BPO (“we”, “our”, “us”), an Australian-based business process outsourcing company.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, you should not use our website or services.
- Services
Maximus BPO provides business process outsourcing services including but not limited to:
Logistics and freight support services
Sales and marketing support
Customer communication and call handling
Data entry and administrative support
Business process and back-office operations
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
- Use of Website and Services
By using our services, you agree that you will:
Provide accurate and complete information when requested
Use our services for lawful business purposes only
Not misuse, disrupt, or interfere with our systems or operations
Not engage in any fraudulent, illegal, or harmful activity
We reserve the right to refuse service to any individual or organisation at our discretion.
- Communication Consent
By submitting your contact details or engaging with us, you consent to receive communications from Maximus BPO via:
Telephone calls
Email
SMS or messaging platforms
Other electronic communication channels
These communications may relate to enquiries, service delivery, updates, or marketing purposes. You may opt out of marketing communications at any time by contacting us.
- Call Recording and Monitoring
For quality assurance, training, compliance, and service improvement purposes, telephone calls and communications with Maximus BPO may be recorded and monitored where legally permitted.
By interacting with us, you acknowledge and consent to such recording and monitoring.
- Third-Party Services
We may use third-party platforms and service providers including CRM systems, communication tools, cloud storage, and dialer systems to deliver our services efficiently.
We are not responsible for the policies, actions, or performance of third-party platforms.
- Payment Terms (if applicable)
Where services are provided on a paid basis:
Payment terms will be agreed in writing prior to service commencement
Invoices must be paid within the agreed timeframe
We reserve the right to suspend services for overdue payments
- Limitation of Liability
To the maximum extent permitted by law, Maximus BPO shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of our services or website.
We do not guarantee uninterrupted or error-free service.
- Intellectual Property
All content on this website, including text, branding, and materials, is the property of Maximus BPO unless otherwise stated. You may not reproduce, distribute, or use any content without prior written consent.
- Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect and handle personal information.
- Termination
We may suspend or terminate access to our services or website at any time if we believe you have violated these Terms or engaged in inappropriate conduct.
- Changes to Terms
We may update these Terms from time to time. Continued use of our services after changes are published constitutes acceptance of the updated Terms.
- Governing Law
These Terms are governed by the laws of Australia, and any disputes will be subject to the jurisdiction of Australian courts.
- Contact Us
If you have any questions about these Terms, you can contact us:
Maximus BPO
Email: support@maximusbpo.com.au
Location: Australia