Last Updated: July 2026
- Introduction
Maximus BPO (“we”, “our”, “us”) is an Australian-based business process outsourcing company providing services including logistics support, sales and marketing support, customer communication, data entry, and administrative services.
We are committed to protecting the privacy and personal information of individuals and businesses we interact with, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or engaging with our services, you agree to the collection and use of information as described in this Privacy Policy.
- Information We Collect
We may collect personal and business information including but not limited to:
Full name
Email address
Phone number
Company name
Job title and role
Business and service enquiry details
Any information voluntarily provided through forms, email, telephone calls, or other communication channels
We may also collect limited technical data such as browser type, IP address, and website usage information for security and analytics purposes.
- How We Collect Information
We collect information when you:
Submit an enquiry through our website
Contact us via email or phone
Engage our services or request a quote
Interact with our marketing or sales communications
Use or browse our website
- Use of Information
We use personal information for purposes including:
Responding to enquiries and providing information about our services
Delivering logistics, outsourcing, and business support services
Managing client relationships and communications
Improving our services and internal operations
Conducting sales, marketing, and business development activities
Maintaining internal records and CRM systems
- Disclosure of Information
We do not sell or rent personal information.
We may share information with:
Trusted service providers (such as CRM, communication, and IT systems)
Contractors or employees involved in service delivery
Third-party platforms required to operate our business systems
Regulatory authorities where required by law
All third parties are required to handle personal information securely and in accordance with applicable privacy laws.
- Data Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Information may be stored securely using approved digital systems and cloud-based platforms with restricted access controls.
- Communication Consent
By providing your contact details, you consent to receive communications from Maximus BPO via email, telephone, SMS, or other communication channels regarding your enquiry or our services.
You may opt out of marketing communications at any time by contacting us.
- Access and Correction
You may request access to your personal information or request corrections where necessary by contacting us directly.
- Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
- Cookies
Our website may use cookies to improve user experience and analyse website traffic. You may disable cookies through your browser settings, but some website functionality may be affected.
- Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or business requirements. Updated versions will be posted on our website with a revised “Last Updated” date.
- Contact Us
If you have any questions about this Privacy Policy, please contact us:
Maximus BPO
Email: support@maximusbpo.com.au
Location: Australia