Job Description – Associate

Job Position: Associate Business Type: Non-voice / Semi-voice Location: [Your Location] Experience: 12 to 24 months in data entry operations / Freshers with strong communication skills and satisfactory graduation scores Number of Open Positions: To be Determined Salary: To be Determined

Job Description:

We are seeking meticulous individuals to join our team as Associates. In this role, you will be responsible for accurately entering data from various sources into multiple systems, ensuring 100% accuracy. Additionally, you will communicate with clients via email regarding any missing or inaccurate data. The workload typically involves handling 30 to 50 transactions per day, subject to the complexity of the business.

Education / Qualification:

• Bachelor’s degree in any discipline with a minimum aggregate of 50%.

Skills:

• Excellent communication and comprehension skills.
• Proficiency in keyboard skills with the ability to toggle between multiple screens swiftly and type with speed and accuracy (minimum 20 wpm with 90% accuracy).
• Basic knowledge of MS Office applications (Word & Excel).
• Customer-focused attitude with exceptional attention to detail.
• Ability to adhere to predefined business processes accurately.
• Strong teamwork and multitasking abilities.
• Adaptability to changing demands and conditions.
• Willingness to work flexible night shifts (3 PM – 1 AM).
• Knowledge of Freight Forwarding would be advantageous.
• Efficient research and data validation skills.
• Collaboration with teams to understand or convey plan changes and updates.
• Ability to work with other departments on integrating different data.

Join us and become a vital part of our team, contributing to our commitment to accuracy, efficiency, and client satisfaction.